FAQ & Help
Good questions make better routines.
Find answers about products, porosity, wash day, orders, delivery and choosing a routine. If your question isn't here, contact us—we'd rather help than leave you guessing.
Your crown questions, answered.
What is the best NOMAKADE™ product for dry natural hair?
Start with the need and your porosity. Hydrating Mist adds lightweight hydration; Hair Milk is a useful low-porosity starting point; Hair Butter offers richer conditioning for hair that responds well to it.
Which products suit low porosity hair?
Our low-porosity guidance starts with Hair Milk and Hydrating Mist, while Elixir can be used as a scalp-focused step. Use the Shop by Porosity guide rather than choosing by label alone.
How should I use the Trusted Trio?
Use Elixir on the scalp first, Hydrating Mist when hydration is needed, then Hair Butter from root to tip according to how your hair responds.
How often should I detox?
Use the Detoxifying Clay Masque according to buildup, styling habits and how your hair responds. Detoxing is a reset—not something every crown needs on a rigid weekly schedule.
Can I use NOMAKADE™ on coloured natural hair?
Yes, our collection includes products positioned for dry and treated hair. Keep cleansing gentle, condition consistently and pay attention to how your coloured hair responds.
Can I use oil instead of water-based hydration?
Oil and hydration are not interchangeable. Water-based products can add hydration; oils can contribute conditioning, lubrication and help reduce moisture loss depending on the formula.
Does NOMAKADE™ ship internationally?
Yes. We ship locally and internationally. Shipping costs and delivery times depend on destination, parcel weight and the carrier available at checkout.
How do I contact NOMAKADE™ about an order?
Use our Contact page and include your order number so our team can assist you more efficiently.
Need a quicker route?
Know your need.
Start with Shop by Need to narrow the collection around dryness, scalp care, wash day, definition or protection.
Shop by Need →Know your porosity.
Use our porosity guide to understand how your hair tends to absorb and retain moisture.
Shop by Porosity →Want the science?
Explore our ingredient philosophy and learn why each part of a formula has a job.
Explore Ingredients →Talk to us. Your crown deserves a considered answer.
CONTACT NOMAKADE™ →
For generations, textured hair carried stories of resilience, creativity, and culture. Within those strands lives heritage, identity, and elegance. NOMAKADE™ was created to celebrate that truth - and to elevate it through intentional formulation.
Our founder, a Black woman deeply rooted in the natural hair community, began this journey with a clear purpose: to honour the flexible elegance of our natural textures and to craft haircare that respects the integrity of every strand.
- Wash day becomes ritual
- Care becomes restoration
- Hair becomes a crown
Natural is integrity - in ingredient and in strand. While our roots are grounded in celebrating textured hair, our philosophy embraces every woman who values intentional hair health. Whether your hair is coily, curly, straight, colour-treated, heat-styled, transitioning, or untouched - health remains universal. Natural becomes a standard of care.
Formulation With Purpose
Every product is crafted with nutrient-rich botanical ingredients selected for performance and harmony. Oils that nourish. Extracts that strengthen. Humectants that bind moisture. Proteins that support resilience.
Each formula is designed to:
- Support scalp vitality
- Improve moisture retention
- Enhance strand elasticity
- Encourage length preservation
Our work extends beyond products. It is about empowering women to approach their hair with knowledge, patience, and confidence.
Growing Together
NOMAKADE™ exists as both heritage and horizon. We honour the women who inspired this journey. We welcome every woman who chooses disciplined, elevated care. We grow alongside those committed to strength, softness, and structure.
When you reach for a Nomakade™ bottle, you hold more than formulation. You hold intention. You hold refinement. You hold a philosophy that believes your crown deserves thoughtful attention.
Welcome to NOMAKADE™
Let us grow - beautifully - together.